The series is set in Fawlty Towers, a fictional hotel in the seaside town of Torquay on the "English Riviera". The plots centre on tense, rude and put-upon owner Basil Fawlty (Cleese), his bossy wife Sybil (Prunella Scales), comparatively normal chambermaid Polly (Booth) who often is the peacemaker and voice of reason, and hapless and English-challenged Spanish waiter Manuel (Andrew Sachs), showing their attempts to run the hotel amidst farcical situations and an array of demanding and eccentric guests and tradespeople.
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